Privacy Policy

Effective Date: August 13, 2025

Welcome to Dust and Wipe — we value the privacy of our visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, in accordance with Google Ads policies and applicable laws, including Australia’s Privacy Act 1988.

1. Information We Collect

• Personal Data: When you contact us (e.g., phone, email, or online form), we may collect your name, email address, phone number, and physical address.
• Technical Data: We automatically gather information about your device and usage (e.g., IP address, browser type, pages visited), collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use your personal and technical information to:

• Respond to inquiries and provide cleaning service estimates.
• Schedule and manage booking logistics.
• Personalize and enhance your experience with our services.
• Monitor and improve website functionality and performance.
• Ensure compliance with legal obligations and prevent misuse.

3. Advertising and Google Ads

We use Google Ads to promote our services. In doing so:

• We may leverage remarketing tags and cookies to deliver tailored ads through Google’s advertising network.
• Google may collect anonymous data about your interactions for ad personalization, and the information sharing is subject to Google’s privacy terms.
• You have the option to manage or disable such ads via your Google Ad Settings.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share it with:

• Service providers (like email or booking tools) to support our services.
• Legal authorities, if required by law enforcement or regulatory compliance.

All third parties comply with applicable privacy laws and our privacy standards.

5. Your Rights

You have the right to:

• Access or correct your personal data.
• Request anonymity or erasure of your data where legally permissible.
• Revoke consent for marketing communications at any time simply by contacting us.

6. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to:

• Enhance user experience (e.g., remembering preferences).
• Analyze traffic and performance.
• Support advertising functionality.

You can choose to disable cookies through your browser—but please note this may affect site usability.

7. Data Security

We implement commercially reasonable safeguards—such as secure servers, encrypted storage, and access controls—to protect your personal information. No method of transmission or storage is 100% secure, but we commit to protecting your data integrity.

8. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect information from minors. If we learn that we have unintentionally collected such data, we will promptly delete it.

9. Policy Updates

We may update this Privacy Policy from time to time. If changes are significant, we’ll notify you (for example, via our website or email). Any revisions will clearly state the new “Effective Date.”

10. Contact Us

For questions or to exercise your privacy rights, please contact us:

Dust and Wipe
Phone: 0401 939 222
Email: dustandwipeinfo@gmail.com
Address: Melbourne, Victoria, Australia